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AYAT
Customer Care

Returns & Exchange

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return or exchange it within 7 days of delivery.

Conditions

  • Items must be unworn, unwashed and in original condition with tags attached.
  • Items purchased on sale are final sale and cannot be returned.
  • Custom-stitched items are non-returnable.
  • Return shipping is the responsibility of the customer.

How to Return

  1. Contact us via WhatsApp or email with your order number.
  2. We will provide you with return instructions.
  3. Ship the item back to us in its original packaging.
  4. Once received and inspected, your refund or exchange will be processed within 5-7 business days.

Exchanges

For exchanges (size or color), please contact us within 7 days of delivery. Exchanges are subject to availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We will arrange a replacement at no extra cost.