Customer Care
Returns & Exchange
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return or exchange it within 7 days of delivery.
Conditions
- Items must be unworn, unwashed and in original condition with tags attached.
- Items purchased on sale are final sale and cannot be returned.
- Custom-stitched items are non-returnable.
- Return shipping is the responsibility of the customer.
How to Return
- Contact us via WhatsApp or email with your order number.
- We will provide you with return instructions.
- Ship the item back to us in its original packaging.
- Once received and inspected, your refund or exchange will be processed within 5-7 business days.
Exchanges
For exchanges (size or color), please contact us within 7 days of delivery. Exchanges are subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos. We will arrange a replacement at no extra cost.